Legal notice

 

Seller: YUYA International Inc
Representative: YUYA International Inc
Address: 616-4, Tuiji, Fujieda City, Shizuoka 426-0031, Japan
Phone Number: 050-7117-4797
Email Address: watchsoso@yahoo.co.jp

Additional Charges (Apart from Product Price): Customs Duty
Payment Methods and Timing: Charged at the time of order
Delivery Time: In case of stock Within 7 business days
 For made-to-order manufacturing Within 2 months
Delivery Method: 
EMS (Express Mail Service)
SF INTERNATIONAL

Returns, Defective Products, and Cancellation:

"Due to the natural characteristics of genuine leather (cowhide), there may be variations in the texture (grain) and color tone depending on the batch and area of the leather.

In principle, we may not be able to accept returns or exchanges due to customer convenience. While we ensure the quality of our products, if by any chance the delivered item is defective or differs from the ordered product, please contact us within 7 days of receiving the product. We will provide guidance on the return method and exchange process.

Please note that returns or exchanges cannot be accepted in the following situations, so please understand in advance:

  1. Differences in perception, texture, etc., due to unilateral customer preferences. Despite providing photos, the actual color of the product may appear different, as natural leather varies from piece to piece.

  2. Returns or exchanges are not accepted for customized items such as engraved names, and we appreciate your understanding.

  3. For made-to-order items, we begin the process of material procurement and cutting after receiving the order, so cancellations after ordering cannot be accepted.

[Other Information] If you plan to be away for an extended period, please inform us in advance. In case of absence, a non-delivery notice will be left, and please be sure to request redelivery from the delivery service before the storage deadline.

In the event of "Refusal of Receipt or Return to Our Shop Due to Long Absence":

  • For credit card payments, a cancellation fee of 100% will be charged, and the paid amount cannot be refunded. Please note that we will not resend the product afterward.
  • If you request reshipment after refusal or long absence, we will charge the round-trip shipping and handling fees, applicable only for bank transfer and credit card payments. Once payment is confirmed, we will dispatch the product. Please be aware that future use of our shop will be declined.

If you wish to cancel for any special reason during the process, please note that a cancellation fee of 50-100% of the product price may apply, depending on the progress.

Please note: If we cannot confirm details or contact you regarding payment, we may cancel your order due to customer convenience and may impose restrictions on future use of our shop.

We sincerely craft each product for every customer. We appreciate your understanding in advance."

 

由于天然本革（牛皮）的特性，革的纹理（颗粒感）和颜色会因批次和部位而有所差异。

原则上，我们可能无法接受因客户方便而进行的退货或换货。虽然我们确保产品的质量，但如果不幸的是，交付的商品存在瑕疵或与订单不符，请在收到商品后的7天内与我们联系。我们将提供退货方法和换货流程的指导。

请注意，在以下情况下我们无法接受退货或换货，请提前理解：

  1. 由于客户单方面的喜好，对图像、质感等的感觉误导。尽管提供了照片，但由于天然皮革每张都不同，实际看到的颜色可能与照片中的颜色不同。

  2. 不接受定制项目（如刻名）的退货或换货，感谢理解。

  3. 对于订制商品，我们在接到订单后开始进行材料采购和裁剪工序，因此无法接受订单后的取消。

​​ 如果您计划长时间不在，请提前通知我们。如果不在家，将会投递一张不在家通知单，请务必在存储期限内向快递服务请求再次投递。

在“收货拒绝或因长时间不在而退回我们店铺”的情况下：

  • 对于信用卡支付，将收取100％的取消费用，支付的金额不可退还。请注意我们不会重新发送产品。
  • 如果您在拒收或长时间不在后要求重新发送，我们将收取往返运费和手续费，仅适用于银行转账和信用卡支付。确认收到付款后，我们将发货。请注意我们将拒绝未来在我们店铺的使用。

如果在过程中出于特殊原因希望取消订单，请注意可能会收取50％至100％的取消费用，具体取决于进展情况。

请注意： 如果我们无法确认详细信息或联系您以进行付款，我们可能会因为客户方便而取消您的订单，并可能对今后在我们店铺的使用施加限制。

我们为每位客户精心制作每个产品。提前感谢您的理解。